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Terms and Conditions.

Last updated: March 2025 • Carza, India

By accessing or using this website, placing an order, or purchasing any product from Carza, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

01

Acceptance of Terms

These Terms and Conditions govern your use of the Carza website and any purchase made through it. By using this site or completing a purchase, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

02

Products and Descriptions

We make every effort to ensure that product descriptions, images, and specifications are accurate and up to date. However, we do not warrant that product descriptions or other site content are completely error-free.

  • Product images are for illustrative purposes. Actual packaging may vary slightly from photographs shown on the website.
  • Carza Car Foam Shampoo is a concentrate. It must be diluted before use as per the instructions provided on the label.
  • We reserve the right to modify, discontinue, or update any product at any time without prior notice.

If a product you receive materially differs from its description on the website, please contact us within 48 hours of delivery.

03

Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

  • Prices are subject to change at any time without notice. The price applicable to your order is the price displayed at the time you complete your purchase.
  • Payment must be made in full at the time of placing your order. We accept all major payment methods available through our payment gateway.
  • We are not responsible for any additional charges your bank or card issuer may apply in connection with your payment.
  • In the event of a pricing error on our website, we reserve the right to cancel any affected orders and provide a full refund.
04

Orders and Cancellations

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.

  • Once an order has been placed and payment confirmed, you will receive an email confirmation. This confirmation does not guarantee acceptance of the order.
  • Orders may be cancelled by us if the item is out of stock, if we suspect fraudulent activity, or if there was an error in the listing. In such cases, a full refund will be issued.
  • If you wish to cancel your order before it is dispatched, please contact us immediately. Cancellations after dispatch are subject to our Returns policy.
05

Intellectual Property

All content on this website — including but not limited to the Carza name, logo, product designs, photographs, copy, and visual elements — is the intellectual property of Carza and is protected under applicable Indian intellectual property laws.

  • You may not reproduce, distribute, modify, or commercially exploit any part of this website's content without our prior written consent.
  • You may share links to our website or content for personal, non-commercial purposes.
06

User Conduct

When using our website, you agree not to:

  • Use the site for any unlawful purpose or in a way that violates applicable Indian laws.
  • Submit false or misleading information when creating an account or placing an order.
  • Attempt to gain unauthorised access to any part of our site, server, or database.
  • Engage in any conduct that may harm the reputation of Carza or interfere with other users' enjoyment of the website.
07

Limitation of Liability

To the fullest extent permitted by law, Carza shall not be liable for any indirect, incidental, or consequential loss arising from your use of our products or website.

Our products are intended for use on motor vehicles only. Always follow the usage instructions on the label. Carza is not liable for damage arising from misuse, improper dilution, or use on surfaces not specified.

Our total liability to you for any claim arising out of a purchase shall not exceed the amount you paid for the relevant product.

08

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Kerala, India.

We encourage you to contact us directly to resolve any concerns before pursuing legal action.

09

Changes to These Terms

We reserve the right to update these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the website after any such changes constitutes acceptance of the revised Terms.

10

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Questions about your order or our terms?

We are here to help. Reach out and we will get back to you within 2 business days.

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